@import "https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@500;600;700&family=Inter:wght@400;500;600&display=swap";:root{--bg:#f6f7fb;--surface:#fff;--border:#e2e5ec;--text:#4b5165;--text-h:#12131a;--text-muted:#8b90a0;--primary:#2456eb;--primary-hover:#1c44c2;--primary-bg:#2456eb14;--status-open:#2456eb;--status-open-bg:#2456eb1a;--status-progress:#d97706;--status-progress-bg:#d977061a;--status-resolved:#059669;--status-resolved-bg:#0596691a;--status-closed:#6b7280;--status-closed-bg:#6b72801a;--danger:#dc2626;--danger-bg:#dc262614;--radius:10px;--shadow-sm:0 1px 2px #1018280d;--shadow-md:0 4px 12px #10182814;--sans:"Inter", system-ui, "Segoe UI", Roboto, sans-serif;--heading:"Plus Jakarta Sans", var(--sans);font:16px/1.5 var(--sans);color:var(--text);background:var(--bg);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}*{box-sizing:border-box}body{min-height:100vh;margin:0}#root{min-height:100vh}h1,h2,h3{font-family:var(--heading);color:var(--text-h);margin:0;font-weight:600}p{margin:0}.auth-page{justify-content:center;align-items:center;min-height:100vh;padding:24px;display:flex}.auth-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);width:100%;max-width:380px;box-shadow:var(--shadow-md);padding:40px 32px}.auth-card h2{margin-bottom:6px;font-size:22px}.auth-subtitle{color:var(--text-muted);margin-bottom:28px;font-size:14px}.form-field{margin-bottom:16px}.form-field label{color:var(--text-h);margin-bottom:6px;font-size:13px;font-weight:500;display:block}.input-field{width:100%;font-size:14px;font-family:var(--sans);color:var(--text-h);background:var(--surface);border:1px solid var(--border);border-radius:8px;padding:10px 14px;transition:border-color .15s,box-shadow .15s}.input-field:focus{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-bg);outline:none}.btn{font-size:14px;font-weight:600;font-family:var(--sans);cursor:pointer;border:1px solid #0000;border-radius:8px;justify-content:center;align-items:center;gap:6px;padding:10px 16px;transition:background-color .15s,opacity .15s;display:inline-flex}.btn:disabled{opacity:.6;cursor:not-allowed}.btn-primary{background:var(--primary);color:#fff;width:100%}.btn-primary:hover:not(:disabled){background:var(--primary-hover)}.btn-secondary{background:var(--surface);color:var(--text);border-color:var(--border)}.btn-secondary:hover:not(:disabled){background:var(--bg)}.error-banner{background:var(--danger-bg);color:var(--danger);border-radius:8px;margin-bottom:16px;padding:10px 14px;font-size:13px}.auth-footer{text-align:center;color:var(--text-muted);margin-top:20px;font-size:13px}.auth-footer a{color:var(--primary);font-weight:500;text-decoration:none}.auth-footer a:hover{text-decoration:underline}.app-shell{min-height:100vh}.topbar{background:var(--surface);border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:16px 32px;display:flex}.topbar-brand{align-items:center;gap:10px;display:flex}.topbar-brand h2{font-size:18px}.connection-dot{border-radius:50%;width:8px;height:8px;display:inline-block}.connection-dot.online{background:var(--status-resolved);box-shadow:0 0 0 3px var(--status-resolved-bg)}.connection-dot.offline{background:var(--status-progress)}.connection-label{color:var(--text-muted);align-items:center;gap:6px;font-size:12px;display:flex}.page-content{max-width:900px;margin:0 auto;padding:32px 24px}.create-ticket-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-sm);margin-bottom:28px;padding:20px 24px}.create-ticket-card h3{margin-bottom:14px;font-size:15px}.create-ticket-form{gap:12px;display:flex}.create-ticket-form .input-field{flex:1}.create-ticket-form .btn{flex-shrink:0;width:auto;padding:10px 20px}.ticket-list{flex-direction:column;gap:10px;display:flex}.ticket-row{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);cursor:pointer;text-align:left;align-items:center;gap:14px;padding:16px 20px;transition:border-color .15s,box-shadow .15s;display:flex}.ticket-row:hover{border-color:var(--primary);box-shadow:var(--shadow-sm)}.ticket-row-main{flex:1;min-width:0}.ticket-row-title{color:var(--text-h);margin-bottom:4px;font-size:15px;font-weight:600}.ticket-row-summary{color:var(--text-muted);text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.ticket-row-badges{flex-shrink:0;gap:8px;display:flex}.badge{white-space:nowrap;border-radius:999px;align-items:center;padding:4px 10px;font-size:12px;font-weight:600;display:inline-flex}.badge-status-open{color:var(--status-open);background:var(--status-open-bg)}.badge-status-inprogress{color:var(--status-progress);background:var(--status-progress-bg)}.badge-status-resolved{color:var(--status-resolved);background:var(--status-resolved-bg)}.badge-status-closed{color:var(--status-closed);background:var(--status-closed-bg)}.badge-priority{color:var(--text-muted);background:var(--bg);border:1px solid var(--border)}.empty-state{text-align:center;color:var(--text-muted);padding:60px 20px}.detail-back{color:var(--text-muted);cursor:pointer;background:0 0;border:none;align-items:center;gap:6px;margin-bottom:20px;padding:0;font-size:14px;text-decoration:none;display:inline-flex}.detail-back:hover{color:var(--primary)}.detail-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:32px}.detail-card h1{margin-bottom:8px;font-size:24px}.detail-description{color:var(--text);margin-bottom:24px;font-size:15px;line-height:1.6}.detail-meta{border-top:1px solid var(--border);border-bottom:1px solid var(--border);flex-wrap:wrap;gap:24px;margin-bottom:20px;padding:16px 0;display:flex}.detail-meta-item{flex-direction:column;gap:4px;display:flex}.detail-meta-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.4px;font-size:12px}.detail-meta-value{color:var(--text-h);font-size:14px;font-weight:500}.ai-insight{background:var(--primary-bg);border:1px solid var(--accent-border,var(--primary));border-radius:8px;margin-bottom:14px;padding:14px 16px}.ai-insight-label{color:var(--primary);text-transform:uppercase;letter-spacing:.5px;margin-bottom:4px;font-size:11px;font-weight:700}.ai-insight p{color:var(--text-h);font-size:14px}.detail-actions{margin-top:24px}.detail-actions .btn{width:auto;padding:10px 20px}.closed-note{color:var(--text-muted);margin-top:24px;font-size:14px;font-style:italic}